At Bay Hotels & Resorts, as your privacy is of utmost importance, we are committed to ensuring that your Personal Data is secure and protected, in compliance with the Personal Data Protection Act. The Privacy Policy metes out the type of personal data we may collect, and we treat and use the data.

By visiting this hotel website, you agree to the terms in this Policy.

In our pursuit to address your enquiries and render service to you during your hotel stay or visit, the Hotel may request for your name, gender, birthdate, home and/or work address, e-mail, contact and fax numbers, credit card information, preferred room types, special interests, dining preferences and dietary restrictions.

By providing your personal data, you consent to the Hotel using your personal data to:

  1. Inform you of news and promotional activities in the hotel via email, phone call and text message.
  2. Contact you in response to your requests and/or customise your customer experience
  3. Solicit for feedback to gauge your level of satisfaction for services provided by the Hotel
  4. Complete the purchase process for products and services rendered by the Hotel

In compliance with the Personal Data Protection Act, you may request for omission of any personal data provided to the Hotel, and withdraw your consent for the collection, use or disclosure of your personal data by the Hotel at any time, giving reasonable notice.

Your personal data will be securely stored and retrieved with appropriate security technologies in place.

Should you have further questions or concerns about this privacy policy, or if you do not wish to receive any promotional updates or news from us, withdrawal of consent or to access and update your Personal Data, please email to us at